Shipping policy

Shipping Policy

Rogue Savage currently ships only to addresses within the United States that are accepted during checkout.

Order fulfillment

Most Rogue Savage products are made to order and fulfilled by Printful. Estimated delivery timing for these products includes both production and shipping time.

Available shipping methods, shipping charges, applicable taxes, and estimated delivery times are displayed during checkout based on the products in your order and the delivery address provided.

Delivery estimates are not guaranteed. Production delays, inventory availability, carrier disruptions, weather, address issues, and other circumstances outside our control may affect delivery timing.

Tracking

When tracking information becomes available, it will be sent to the email address provided with your order. Tracking information may take time to update after a shipping label is created.

If an order has not arrived by its estimated delivery date, please allow three additional business days for possible carrier delays before contacting us.

Address accuracy

Customers are responsible for entering a complete and accurate delivery address at checkout.

Orders that cannot be delivered because the customer supplied an incorrect, incomplete, or outdated address are not eligible for a complimentary replacement or refund. If the package is returned to the fulfillment facility, reshipment may be possible at the customer’s expense.

We cannot guarantee that an address can be changed after fulfillment has begun.

Lost shipments

Please report a shipment believed to be lost within 30 days of its estimated delivery date.

We may ask you to:

• Confirm the delivery address
• Review the carrier’s tracking information
• Check with household members, neighbors, or building staff
• Contact the local carrier or post office

If the carrier confirms that a qualifying shipment was lost in transit, we will work with our fulfillment partner to arrange an appropriate resolution.

Packages marked as delivered by the carrier but reported missing are not automatically eligible for a complimentary replacement or refund. We will review the available tracking information and assist where reasonably possible.

Directly fulfilled products

Some future products may be fulfilled directly by Rogue Savage or another fulfillment provider. Those products may have different processing times, shipping methods, rates, or tax handling. Any applicable differences will be disclosed on the product page or during checkout.

Contact

For assistance with an order, contact:

customerservice@rogue-savage.com

Rogue Savage Designs
Brooklyn, NY, United States